Returns & Exchanges

At Bison Coolers, we stand by the rugged quality of our apparel and accessories. If your gear isn't the perfect fit, you can return or exchange unworn items within 30 days of delivery.

Return Process

• 1.
  Start Your Return

  Visit our online returns portal and enter your order number and zip code to initiate the process.

• 2.
  Pack Your Gear

  Place your items in their original packaging with all tags attached to ensure a smooth inspection process.

• 3.
  Ship It Back

  Print the prepaid shipping label provided through the portal and drop your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will issue a refund to your original payment method within 5-7 business days.