Frequently Asked Questions
Everything you need to know about Bison Coolers fashion and gear.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for apparel?
We offer a 30-day return policy on all unworn and unwashed apparel. Items must be in their original packaging with tags attached to qualify for a full refund.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our specifications for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital wallets like Apple Pay, Google Pay, and PayPal.
Are your products covered by a warranty?
Yes, our high-performance gear and apparel are backed by a limited lifetime warranty against manufacturing defects in materials and workmanship.